Why my phone it's not charging

My iPhone 11 Pro Max it's not charging why is this happening

iPhone X, iOS 15

Posted on Sep 2, 2023 6:04 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 6:10 PM

That’s like saying; “My car doesn’t go; why doesn’t it?” There are many possible reasons, here are a few:

  • Defective power source
  • Poor quality power source
  • Defective Lightning cable
  • Dirt in the connector on the bottom of the phone
  • AC power source where it is plugged in is intermittent
  • Water damage inside the phone
  • Defective battery
  • iPhone built in charger was damaged from using it with a cheap cable or cheap power source.


Basic troubleshooting is to try a different power source, and different cable, clean the connector on the bottom of the phone with a toothpick, and try with a wireless charger.

2 replies
Question marked as Top-ranking reply

Sep 2, 2023 6:10 PM in response to agron49

That’s like saying; “My car doesn’t go; why doesn’t it?” There are many possible reasons, here are a few:

  • Defective power source
  • Poor quality power source
  • Defective Lightning cable
  • Dirt in the connector on the bottom of the phone
  • AC power source where it is plugged in is intermittent
  • Water damage inside the phone
  • Defective battery
  • iPhone built in charger was damaged from using it with a cheap cable or cheap power source.


Basic troubleshooting is to try a different power source, and different cable, clean the connector on the bottom of the phone with a toothpick, and try with a wireless charger.

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Why my phone it's not charging

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