Why isn’t my phone charging

Hello C4rm3n_12,

We have a great support article that might help with this. Please take a look at it here: If your iPhone or iPod touch won't charge. Follow this guidance:

"Plug into power

To charge your device, follow these steps:

1. Connect your device to the USB cable that comes with it.
2. Plug into one of these three power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.

Computer

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don’t use the USB ports on your keyboard.

Power accessory

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.

If you're trying to charge wirelessly with an iPhone 8 or later, first make sure that you can charge with the USB cable that came with your device. If that works, then get help with wireless charging. For a third-party accessory, check that it's Apple certified.

When your device charges, a lightning bolt appears inside the battery icon in the status bar , or a large battery icon on your Lock Screen .

• My device charges slowly or won't charge
• My device stopped charging at 80 percent
• Accessory Not Supported or Certified message

If your device charges slowly or won’t charge

Follow these steps and try again after each:

1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
4. Let your device charge for a half hour.
5. If your device is still unresponsive, force restart your device: 

• iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
• iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
• iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.

6. Let your device charge for another half hour.

7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."

We hope this helps. Let us know if we can assist with anything else at all. Take care.

C4rm3n_12 Said:

"Why isn’t my phone charging: My iPhone 11 is not charging. Every time I charge it. It says that it’s charging but when I look at the battery says it’s not charging"

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Troubleshooting iPhone Battery Charge:

A. Battery Drain Info:

The iPhone battery will drain if powered on, unless it is plugged in and charging. With lots installed, the charge would be slower. As for how fast it would drain the battery, that would depend on the battery health and the volume (sound) you use.

1. Go Here: iPhone Battery and Performance - Apple Support
2. Scroll Down: to "Your battery's maximum capacity"

B. Verify the Baterry Health Percentage:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery. Unfortunately, these if no way to know how, nor when, then percentage decrease occurred. So see if it tine for a new battery...

1. Go To: Settings
2. Tap: Battery
3. Tap: Battery Health
4. View: [the percentage]
5. Is it 80% or less?  If so, it is time for a new battery.

C. Troubleshooting the Battery:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support