You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad pro back camera is broken

one of the back camera lenses on my ipad pro (12 inch; 5th generation) is cracked a lot. i can still take pictures (kind of) but it is very blurry. I would really like to know how much it would cost to repair it

Posted on Aug 26, 2023 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2023 10:57 AM

You can establish repair cost in your country/region here:

iPad Repair & Service - Apple Support


You can use Apple’s mail-in repair service, or you can arrange repair via the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. When exchanged, the replacement iPad is yours to keep.

1 reply
Question marked as Top-ranking reply

Aug 26, 2023 10:57 AM in response to Ari714

You can establish repair cost in your country/region here:

iPad Repair & Service - Apple Support


You can use Apple’s mail-in repair service, or you can arrange repair via the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. When exchanged, the replacement iPad is yours to keep.

my ipad pro back camera is broken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.