my iPhone XR won’t let me change the lockscreen or the home screen.
When I press add or done it won’t press
User profile for user:
Jeff_W.
User level:
Community Specialist
Hi there rey0320,
If your iPhone isn't responding as expected when you attempt to change the wallpaper, you'll want to start by making sure it's running the latest software version, which is iOS 16.6. You can see the currently installed version by going to Settings > General > About > Software Version. If needed, learn how to update your iPhone here: Update your iPhone or iPad - Apple Support
Also, you'll want to be sure you're following the steps in the article that you viewed prior to posting to change the wallpaper: Change the wallpaper on your iPhone - Apple Support
If your iPhone still isn't responding as expected after ensuring it's updated, work through all the steps in this support article to see if they resolve the issue for you: If your iPhone won't turn on or is frozen - Apple Support
For further assistance, you'll want to reach out to Apple Support directly. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support
Take care.