having difficulty signing in to my APPLETV ACCOUNT

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Level 1

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having difficulty signing in to my APPLETV ACCOUNT

kept getting prompts from apple that were not legit, so I changed my password and now I cannot sign in to appletv+, the signon screen blanks out immediately before i can enter my apple Id

Posted on Aug 26, 2023 11:16 AM

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Answer 1

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Urquhart1244

Level 10

146,770 points

Aug 28, 2023 6:29 AM in response to Butterrfly46

For browser access:

Try to find if you can make exceptions for the apple.com domain for any content blockers or other extensions and browser settings that may interfere with the site.
Try deleting the website data (cookies) for the apple.com domain.

Then try again.

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Answer 2

Urquhart1244

Level 10

146,770 points

Aug 26, 2023 2:49 PM in response to tjgiarmidis

On what device/model is this happening?

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Answer 3

Aug 26, 2023 7:28 PM in response to Urquhart1244

I am using Android phone. Moto g stylus 5g. The "sign in" area blanks out when I try to login to my apple tv+ account

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having difficulty signing in to my APPLETV ACCOUNT

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