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Lavett5 Author

Level 1

4 points

family sharing Apple Music not connecting to family member

I added a family member to my account and apple music doesn't work. It is requesting payment.

Posted on Aug 26, 2023 12:35 PM

Top-ranking reply

claire504

Community Specialist

Posted on Aug 27, 2023 11:13 AM

Hi there Lavett5,

You'll want to ensure that you are sharing your Apple Music subscription with your family, if not already. The steps below show how:

Share Apple subscriptions

1. Go to Settings > [your name] > Family Sharing.

2. Tap Subscriptions, then do one of the following:

* Tap a subscription you want to share, then follow the onscreen instructions.

* Tap Manage Subscriptions, then tap a subscription.

Those steps are from this article: Share Apple and App Store subscriptions with family members on iPhone - Apple Support

You could also see if restarting your family member's device may help so that it registers that there is an Apple Music subscription being share. This article shows how to restart multiple iPhone devices: Restart your iPhone - Apple Support Let us know if that helps.

Take care.

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family sharing Apple Music not connecting to family member

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