Receive iMessage but not text messages
I receive texts from android phones and I also receive iMessages but not regular text messages from iphones
iPhone 11, iOS 16
User profile for user:
dawngreg08
User level:
Community Specialist
Hello G-_,
Welcome to Apple Support Communities!
We understand you're unable to receive some messages on your phone. We'd like to help.
Let's give the steps below a try for help with receiving messages.
- "Try to restart your iPhone or iPad.
- Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
- Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
- If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
- Make sure that your device has enough space to receive images and videos.
- Make sure that you entered the correct phone number or email address for the contact."
More information and troubleshooting can be found in this article: If you can't send or receive messages on your iPhone or iPad
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!