I obviously know my ID and password. I logged in with them right here. My problem is Apple won't give the chance to enter them. Any time I click on the field, the field is immediately replaced with a hyperlink to reset my password. Again, I clearly know my password as I've just used it to post this problem.
Hello Robl2020sm,
Thank you for reaching out in Apple Support Communities. Our recommendation is to restart your Apple TV. This is a step that can help resolve unexpected behavior and it may help you to sign in with your Apple ID account. If needed, here's how to restart your Apple TV:
Restart Apple TV
Do any of the following:
* Press and hold both the Back(Siri Remote 2nd generation or later) or
(Siri Remote 1st generation) and TV
buttons on the Siri Remote until the Apple TV status light blinks rapidly.
* Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
* Open Settingson Apple TV, go to System and select Restart.
Following these steps may help and is outlined in this article: Restart Apple TV - Apple Support
Kind regards.
Hello Robl2020sm,
Thank you for reaching out in Apple Support Communities. Our recommendation is to restart your Apple TV. This is a step that can help resolve unexpected behavior and it may help you to sign in with your Apple ID account. If needed, here's how to restart your Apple TV:
Restart Apple TV
Do any of the following:
* Press and hold both the Back
* Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
* Open Settings
Following these steps may help and is outlined in this article: Restart Apple TV - Apple Support
Kind regards.
Apple TV won't allow me to enter my login information
