Why is there a line on my phone scan

I used the Notes -> Scan Documents to scan a number A3 pages. One specific page keeps auto-appending a vertical line on my scanned document. The vertical line appears to be a hyperlink to a series of numbers recognised as a phone number. I tried to scan on several iOS devices for that page and get the same outcome. Please assist. Thank you!

iPhone 13 Pro Max, iOS 16

Posted on Aug 26, 2023 8:18 PM

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1 reply

Aug 27, 2023 4:10 PM in response to Christina_Singapore

Hi Christina_Singapore,


Let's isolate this unexpected behavior with the steps in the following document:


"1.Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 "

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Cheers.



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Why is there a line on my phone scan

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