My girlfriend's new Ipad Pro 6-th generation (2022) getting uncomfortably hot during work in ProCreate. the temperature of the screen is up to 40' C. is it normal? can this be considered as the defect?
It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.
The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults.
It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.
The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults.
Thank you for the answer. unfortunately we are located in Poland now and here there are no official Apple Stores and no Genius Bars. only resellers. may be you can recommend any documentations about how I can check the device for errors by myself?
and again as an extended explanation - the tablet can be handled. max temperature we've noticed on the display is 40' C or 104' F. and it is really not comfortable for the hand during long work sessions...
Apple technicians have access to Apple-proprietary test software. This software is not available outside Apple - hence the recommendation to seek assistance directly from Apple.
If there are no accessible official Apple Stores, you may instead find support from an Apple Authorised Service Provider (AASP).
You can also get in touch with Apple Support and they can through the Serial number have you run a diagnostic on it over the Internet and be able to check if it reports that there is any issues. This is just a self hardware test and can possibly tell you if there is something that it reports is bad, but if that doesn’t find anything and you feel that it is really getting too hot then they can tell you where you can take it that can service it or have you send it in to have it looked at.
the main question now I have is - is 40' C or 104' F on the display while working in ProCreate is too hot for this model?
the main question now I have is - is 40' C or 104' F on the display while working in ProCreate is too hot for this model?
Ipad Pro 6-th generation getting uncomfortably hot during work in ProCreate
