I can't get into my iPhone because is locked
my 12 pro max that I had on my line before the one I have is locked I can not get into the phone
[Re-titled by Moderator]
iPhone 12 Pro Max
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my 12 pro max that I had on my line before the one I have is locked I can not get into the phone
[Re-titled by Moderator]
iPhone 12 Pro Max
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.
(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.
(iOS 15.2 and newer) you don’t need to have a computer -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
There are different kinds of locks, each requiring different actions to release the lock. What is the message on your iPhone screen?
Unavailable?
Security Lock?
Activation Lock?
Carrier Lock?
Something else?
I can't get into my iPhone because is locked