Mophie power station pro charging issue

Is yours still not working? I’ve had mine on the charger for about 6 hours now and it’s still flashing. Brand new, never used as well.

I can’t believe how little information there is about this either in the manual or online.

Thx for sharing.

After receiving my 3rd powerstation pro XL replacement that stopped working after a few charges, they offered me a powerstation pro AC which seemed to take charge but has yet to actually charge any devices.

I received it at about 80% charge, fully charged it but it has yet to charge any devices. Pressing the button results in no LEDs going on. LED only goes on when connected to power. I have had it connected to power multiple times and I have not been able to charge any devices!

Not sure what is next. I bought a relatively expensive charging unit and I have yet to have something that works.

Disappointing indeed to see Apple selling sub-par accessories. I'm on my 3rd replacement and I'm still having trouble re-charging it. I'm SOL since Apple won't take it back an neither will Zagg/Mophine 😤

I just bought this power station from apple. I plug it in to charge the lights blink for a few second and it stops.

I don't know if its charging.

1. Should the lights be blinding all the time or only when I press the button
2. I had on the charger for 2 hours now and no indication if its charging or not.

Any help is appreciated.

It doesn’t explain anything about the charging.

Hey everyone!

A follow up on my reply since I still see some people coming to this thread:

If all four LEDs on yours are flashing and it isn’t taking a charge, try leaving it on the charger for multiple days (I think it took about 3 or 4 days before mine started actually charging).

I was getting ready to return mine to Zagg/Mophie but eventually it started charging and it’s actually been a pretty great power bank as I’ve been travelling the past four months.

I think the key with this power bank is to not let it completely die and leave it dead for an extended period of time, so I try to keep it fully charged even if I know I’m not going to be using it.

Cheers!

TERRIBLE product. Mine doesn't even take charge. Apple has a huge disclaimer that it has nothing to do with 3rd party products. Had to go to Mophie website and set up replacement, but they charge you for shipping and handling!!! So I have to pay for them to replace the defective product they sold me in first place.

Man, I'm having the exact same thing happening. The LEDs only light up when connected to power. Shows it's fully charged. Won't power any of my devices right out of the box. Sounds like this has been a common issue for folks over the last few months. This was a Wirecutter top review, but there's no way I would recommend this thing! Another Amazon return...

I’m experiencing exactly the same issue, I just bought it, and it does not charge, leds are blinking all the time … guess I’m returning it … will leave tonight connected as the last chance… this is so frustrating!!

Best thing too do guys is plug iPhone cable in the end of mophie and use the othe usb c end into the plug hold power button down for 2 seconds all will flash for a bit and will go off leave it for hour and you will have more light circles worked perfectly for me ❤️

What does the manual for the Mophie say? It should explain the meaning of the various light patterns.

I have a power station that is less than a year old that stopped working

Yes. iPhone part stopped working