Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone locked. Don’t want to reset

iPhone is locked and I want to unlock it without erasing settings

iPhone SE, iOS 12

Posted on Aug 27, 2023 2:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2023 2:18 PM

That is not possible. The only option is to restore it to factory settings, then restore your most recent backup (hopefully you have previously enabled automatic nightly backups so you won’t have lost any data).


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Aug 27, 2023 2:18 PM in response to kittygram

That is not possible. The only option is to restore it to factory settings, then restore your most recent backup (hopefully you have previously enabled automatic nightly backups so you won’t have lost any data).


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

iPhone locked. Don’t want to reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.