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Downloaded photos from iCloud lost all the photo information l

How do I download photos from iCloud and keep the original information?

iPhone 12 Pro Max

Posted on Aug 28, 2023 4:19 AM

Top-ranking reply

Level 9

64,748 points

Posted on Aug 28, 2023 6:10 AM

On your iPhone, iPad or iPod touch

Download your photos and videos from iCloud.com

On iCloud.com, click Photos.
Select the photos and videos you want to download.
Click and hold the download button in the top right-hand corner of the window. If you want to download your content as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format – including edits and even if it was originally in HEIF or HEVC format – choose Most Compatible.
Click download.

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