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unknown error occurred while trying to sign in on my apple id on my mac

unknown error occurred while trying to sign in on my apple id on my mac, it keeps telling me this. I just changed my password on my phone so i can see if it help but it didnt change anything on my mac. So i can sign in on my phone but not on my mac. why?

MacBook Pro 13″

Posted on Aug 28, 2023 6:35 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2023 6:41 AM

Read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


For a generic "error" message I suggest you contact Apple. Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 28, 2023 6:41 AM in response to KIM-onlyone

Read about what to do after [or before] you change your Apple ID email address or password - What to do after you change your Apple ID or password - Apple Support


For a generic "error" message I suggest you contact Apple. Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


unknown error occurred while trying to sign in on my apple id on my mac

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