Apple keeps trying to buy something off my account everytime I access payment method

Apple keeps trying to buy minecraft everytime I access my payment method despite me not trying to buy it and yet my account with no balance keeps trying to get charged for 350 pesos despite me just trying to download free apps and a popup that says “there is a previous billing purchase problem thingy “



Helpme

iPhone 7, iOS 15

Posted on Aug 28, 2023 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 10:27 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple


See -> Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank. 


Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


If it is not dlear, get support and assistance -> Spain

or Call direct to -> 900812703

 


1 reply
Question marked as Top-ranking reply

Aug 28, 2023 10:27 AM in response to kadeiii

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions

See also -> Apple Media Services Terms and Conditions

Legal - Apple Media Services - Apple


See -> Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank. 


Add money to your Apple Account balance

Add money to your Apple Account balance - Apple Support

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


If it is not dlear, get support and assistance -> Spain

or Call direct to -> 900812703

 


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Apple keeps trying to buy something off my account everytime I access payment method

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