In-app purchase payment declined with 'update your info' warning on Apple Account

i have enough balance on my card and my information is correct (i checked it several times) but when i try to make an in-app purchase, my payment keeps getting declined with a ‘update your info’ warning. how can i fix this?



[Re-Titled by Moderator]

Original Title: payment declined problem

iPhone 11, iOS 17

Posted on Aug 24, 2025 1:51 AM

Reply
1 reply

Aug 24, 2025 2:57 AM in response to ceydaws

You might need to update your payment method


  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple Account.
  4. If you need to update the billing information of an existing card, tap the payment method, then tap Edit.
  5. Enter your new billing information, then tap Done.

If there's an issue, change your payment method

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple Account.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Remove.
  7. If you want, you can then re-add the old payment method with updated billing information.


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In-app purchase payment declined with 'update your info' warning on Apple Account

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