Apple Pay took my money but I did not get my package for the game

I purchase a package for dice stickers and money for a game. The money was withdrawn and I never received the package. I am requesting a refund, tried to have my bank cancel but they said reach out to Apple Pay. I can’t find a number to customer service.

iPhone 14 Pro Max

Posted on Aug 28, 2023 8:41 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2023 8:49 AM

This is most likely an issue with the game itself, asking for the refund and reaching out is the right step to take. If there is no customer support number for the game apple will usually just refund small amounts and reach out to the developer (I have taken this same route). If you head to this site and select request a refund they will review it and get back to you:


https://reportaproblem.apple.com/?s=6

2 replies
Question marked as Top-ranking reply

Aug 28, 2023 8:49 AM in response to Raki9495

This is most likely an issue with the game itself, asking for the refund and reaching out is the right step to take. If there is no customer support number for the game apple will usually just refund small amounts and reach out to the developer (I have taken this same route). If you head to this site and select request a refund they will review it and get back to you:


https://reportaproblem.apple.com/?s=6

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Apple Pay took my money but I did not get my package for the game

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