Purchases on my bill

How can I find out what an apple charge was for on my charge card. I followed the procedure on the phone with no results and then a hang up. Isn’t it possible to speak to a live person anymore. If I want to buy something from apple, it is very easy to speak to a live person.

Posted on Aug 28, 2023 11:09 AM

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Posted on Aug 28, 2023 11:58 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If that doesn't help and you want telephone support, see phone numbers for your region in Contact Apple for support and service - Apple Support


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Question marked as Top-ranking reply

Aug 28, 2023 11:58 AM in response to dianefrompatchogue

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


If that doesn't help and you want telephone support, see phone numbers for your region in Contact Apple for support and service - Apple Support


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Purchases on my bill

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