apple.com/bill not familiar

Cant find a way to contact apple about payment that i saw on my credit card , credit card that i am not using on any apple subscriptions or anything , cant either find this amount on history purchase or on email . and there is no way possible to contact apple about this , is this just lost money or what ?

iPhone 13 Pro Max

Posted on Apr 30, 2024 5:36 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2024 6:10 AM

Then your credit card account is comprised and you need to report it to the bank that issued your credit card. Many cards offer fraud protection and even if it doesn’t, your liability is limited to just $50, if reported promptly.

5 replies

Apr 30, 2024 5:56 AM in response to sandrabr78

Please make sure you’re comparing the correct amounts. The credit card statement will show the total with tax (total charge) while the Apple website shows both pretax and taxed amounts. This confuses many people. Please see the photo below



If none of the recent transactions match. Your credit card account information was probably compromised recently and a fraudster has acquired the information and made fraudulent transactions with your card. Please dispute the charge with the bank that issued the card. The contact phone number is on the back of the card.

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