3G Disappeared
Location: Canada
My iPhone - 13
Wife's iPhone - XR
Carrier: Koodo Mobile, both phones
A few weeks ago I seen I had an update to complete which was to IOS 16.6. Upon doing this I lost my 3G coverage on my phone. It shows only 4G, 5G. That is no good as 5G is not in my area yet and 4G LTE does not work that well yet. 3G is still a thing here in Canada and has no shutdown date as per Rogers and Bell (I know this as i am in the industry).
My wifes phone has 3G and my fathers phone does as well (Virgin Mobile, not sure on model). Apple's self help says to contact your carrier but if my wife can get it and my father can get it, that would indicate that it was the update that would have caused this issue.
I need 3G back, please advise how to do this safely. Without losing everything i have on my phone.
iPhone 13, iOS 16