I want to delete Message data to free up space on iCloud. I go to Settings>General>IPhone Storage>Messages
I see a list of documents- Top Conversations, Photos,… Other
When I click on “Other” (taking 1gb) I get a blank screen (same with Videos). Is this a bug?
MacBook Pro 13″, macOS 12.6
Hey Chuck,
Perhaps these are messages you deleted. The following is from Delete messages on iPhone - Apple Support.
"Note: Deleted messages remain in your Recently Deleted folder for up to 30 days, and you can recoverthem. To permanently remove a message, tap Edit (or Filters) in the top-left corner, tap Show Recently Deleted (or Recently Deleted), select the messages or conversations you want to remove, tap Delete, then follow the onscreen instructions."
You can find and delete items from your Recently Deleted folder and see if that helps.
All the best.
Hi Chuck,
It sounds like you want to delete data from iCloud. We're happy to help. If you're syncing messages in iCloud, you'll want to follow these steps to remove them (or their attachments) in this article: Manage your iCloud storage - Apple Support
We hope that helps.
Take care.
Thanks, but I have 3.5 gb of Messages data on iCloud and only 1.25 gb on my phone. Of the 1.25, 1gb is “other” that I can’t see.
I assume the extra iCloud data is from very old messages that are not stored locally on my phone? Is there a way I can delete just those old messages?
Too much Message on iCloud
