Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Issues After Apple Watch Update 9.6.1

I have had issues with my watch after the update last week. If I move my wrist, I am automatically given the time or my heart rate. I can’t dismiss phone calls using my watch - the watch keeps stating “Dismiss” but it doesn’t end the call. It also takes several tries before my watch accepts my password. If I sleep with my watch on, I am awakened to the time being announced if I move slightly in my sleep. How can I fix this?

Apple Watch Series 8, watchOS 9

Posted on Aug 28, 2023 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 7:08 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



Similar questions

1 reply
Question marked as Top-ranking reply

Aug 28, 2023 7:08 PM in response to terigarrett

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support



Issues After Apple Watch Update 9.6.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.