Forgot user name and password to logon to MAC

Have you tried any of these options?

https://support.apple.com/en-us/102633

AngieRobinson wrote:

I have forgotten my user logon name and password for MAC Device. I do know the ICloud password and also have the 28 digit recovery key but unaware of how to get past the login screen. Any suggestions?

Forgetting User Name usually can mean there are more than 1 User Account on this computer - is that correct ?

If Not and to add to previous suggestion which should be your first choice

Reset Computer Password  for the Administrator Account Password

Intel Computer

1 - Shutdown the computer 

1A - Restart computer and immediately hold the two keyboard combo Command  r 

1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 

2 - Top Tool Bar >> Utilities >> Terminal

3 - Type resetpassword as one word and no spaces

4 - Press Return key

5 - Follow the prompts and remember the New Password

Apple Silicon M1 / M2 Computer 

1 - Choose Apple menu > > Shut Down

1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.

2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 

 3 - Press and hold the power button on your Mac until you see “Loading startup options.”

4 - Click Options, then click Continue. 

5 - Top Tool Bar >> Utilities >> Terminal

6 - Type resetpassword as one word and no spaces

7 - Press Return key

8 - Follow the prompts and remember the New Password