You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

eFootball iOS Issues Need Attention

Hello everyone,


I’m experiencing critical problems while playing eFootball on iOS . These issues have persisted for six months without a response. I tried all troubleshooting options and contacting Konami support team but they’re not responding.The game functions well on Android devices and most iOS devices, but not on mine. The issues include:


Here are the problems I’ve been facing:


1. Interception and Blocking Shots: The interception mechanics are not working as intended. Opposing players can intercept passes from considerable distances, leading to unrealistic gameplay scenarios.

2. Ball Control and Possession: My players struggle to maintain ball control and execute tight dribbles or close-quarters play. This negatively impacts the overall gameplay experience.

3. Inconsistent Positioning: Players do not align with the selected tactics, disrupting strategic elements and affecting gameplay outcomes.

4. Unbalanced Gameplay: Imbalance affects aspects like first touch, kicking power, and tight possession, resulting in unrealistic outcomes and diminished game enjoyment.

5. Underutilized Player Stats: High stats in areas like tight possession, stamina, and acceleration do not translate into effective gameplay. Players frequently lose possession despite favorable attributes.

6. Inaccurate Player Stats: Player stats do not accurately reflect abilities. Players with high speed appear slower than expected, impacting gameplay on iOS devices compared to Android.


***kindly check video clips I have attached that may help you understand this***

this is glitchy gameplay on my iPad - https://youtu.be/3xKDmB0eG48?si=mM3FZd2RUnRbAq5z

this is how normal game run - https://youtu.be/n-Y8wS-dQwE?si=5FYX-tJa3Hz-22yu

I have attempted troubleshooting steps and reset my iPad, but the issues persist. I kindly request urgent attention and assistance to resolve these matters. As a dedicated player, I’ve been disheartened by these persistent problems for the past three months. Any insights, updates, or resolutions regarding these iOS compatibility problems would be greatly appreciated.


Please let me know if you require additional information to investigate and address these concerns. I’m enthusiastic about enjoying the game to its fullest potential and eagerly await your response.


Thank you for your swift attention and support in resolving these issues.

Posted on Aug 28, 2023 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 2:26 AM

If there is a problem affecting a specific App, such as eFootball, the only can only be fixed by the App Developer. If the Developer's own technical support can't or won't respond to your enquiries, there is very little that you or others can do to resolve the problem.


Should a performance issue be system-wide (i.e, affects many or all Apps), then the problem might have a root-cause with the Operating System - this being something with which Apple would be able to investigate. Clearly, from your description, this is not the case.


Apple provides the following guidance for contacting an App Developer:

How to contact an app developer - Apple Support




1 reply
Question marked as Top-ranking reply

Aug 29, 2023 2:26 AM in response to kuwarpal

If there is a problem affecting a specific App, such as eFootball, the only can only be fixed by the App Developer. If the Developer's own technical support can't or won't respond to your enquiries, there is very little that you or others can do to resolve the problem.


Should a performance issue be system-wide (i.e, affects many or all Apps), then the problem might have a root-cause with the Operating System - this being something with which Apple would be able to investigate. Clearly, from your description, this is not the case.


Apple provides the following guidance for contacting an App Developer:

How to contact an app developer - Apple Support




eFootball iOS Issues Need Attention

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.