Level 1

4 points

I dropped my phone in some water right where you listen and face camera. I can’t unlock or use it to unlock my phone with my face. So I need to take it to a Apple Store

My screen is working fine just my front lens is not working for my facial recognition

iPhone 13 Pro Max, iOS 15

Posted on Aug 29, 2023 10:58 AM

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1 reply

Level 10

426,809 points

Aug 29, 2023 11:02 AM in response to Homie95

Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair & Service - Apple Support

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I dropped my phone in some water right where you listen and face camera. I can’t unlock or use it to unlock my phone with my face. So I need to take it to a Apple Store

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