icloud is not saving my emails

I have a Mac, it says. I am connected to icloud but is not saving my emails.


iMac 21.5″, macOS 12.6

Posted on Aug 29, 2023 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2023 10:16 AM

Hi burly111,


Thanks for posting in Apple Support Communities.


We understand your emails aren't being saved in iCloud. Are your emails missing from iCloud? Are your sent emails not saved in the Sent folder? Can you provide additional details?


Things to check first
1. Check the system status of iCloud Mail.
2. Check that you turned on iCloud Mail:
* On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online. 
* On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on. 
5. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud
6. Make sure that you're using the latest version of software on your device. 

These steps and more are found in If iCloud Mail isn't working - Apple Support.


Regards.


1 reply
Question marked as Top-ranking reply

Aug 30, 2023 10:16 AM in response to burly111-

Hi burly111,


Thanks for posting in Apple Support Communities.


We understand your emails aren't being saved in iCloud. Are your emails missing from iCloud? Are your sent emails not saved in the Sent folder? Can you provide additional details?


Things to check first
1. Check the system status of iCloud Mail.
2. Check that you turned on iCloud Mail:
* On your Mac, open the Mail app then choose Mail >Preferences. Click Accounts, then select your iCloud account in the sidebar. Under Account Information, make sure that the account is turned on and the status is online. 
* On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and check that Mail is turned on. 
5. Make sure you that haven't exceeded your iCloud storage limit. If you exceed your iCloud storage limit, learn how to make more space available in iCloud
6. Make sure that you're using the latest version of software on your device. 

These steps and more are found in If iCloud Mail isn't working - Apple Support.


Regards.


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icloud is not saving my emails

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