From the text/message app, if I select "call", it Face Times instead. It is happening more and more to contacts that used to work normally. I understand that deleting and re-entering the contact may resolve the issue but it happens for too many contacts to make the a realistic solution.
iPhone 14 Pro, iOS 16
Hello markmatthews,
We understand that you're not able to initiate a phone call from the Message app. The following steps may be able to help correct this behavior:
1. "Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
Update your iPhone or iPad." (Secure your data with a backup before proceeding)
More details here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Thanks for posting in Apple Support Communities.
Have a wonderful day!
Hi markmatthews,
Thanks for providing that info. In this case, we'd recommend that you connect with Apple Support for additional support regarding this matter here: Get Support
Kind regards.
I should have mentioned that I had already tried these steps. The problem persists. Other ideas?
Iphone defaults to Face time when I select "call"
