I have a iPhone 8 but I only use the App Store to download free games and sometimes my buy packages from the games I play and App Store is no longer letting me download and also, trying to charge me $10.96! Why is that?
iPhone 8, iOS 16
As your fellow end users, we cannot access Apple records to check on this. However, start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Note when reviewing purchases Apple have recorded: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
As your fellow end users, we cannot access Apple records to check on this. However, start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.
Note when reviewing purchases Apple have recorded: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option:
Hello!
It seems that you might have an ongoing subscription that hasn't been canceled yet, I would visit this Support Article to get help canceling it.
If that's not the case, please Contact Apple Support
Why am I being charged I have a iPhone but I don’t have apple services
