You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My App Store is not working can you help me?

My Apple Store is not working I can’t download anything or update

iPhone 8 Plus, iOS 13

Posted on Aug 29, 2023 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2023 11:49 PM

My Apple Store is not working I can’t download anything or update


See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

 

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


2 replies
Question marked as Top-ranking reply

Aug 29, 2023 11:49 PM in response to masa65

My Apple Store is not working I can’t download anything or update


See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

 

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


My App Store is not working can you help me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.