I'm trying to restore my iPhone 6 after changing battery. It prompts a connect to ITunes which I do. Then it seems to take off the old software, but then an Error 9 occurs. I'm on Mac 10.13.6 and an iPhone 5S. There is no local Apple dealer nearby in France.
iPhone 5s, iOS 12
See if this support article can help you:--> If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch
Shouldn't be this case, contact Apple Support directly, using this link:--> Contact Apple for support and service or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Restoring iPhone 5s--error 9
