Ipad Air 4 get bend without any reason

Recently i noticed that my Ipad air 4 got bend and i took it to service centre and they told me that i have to replace it and have to pay extra 42000 rupees, I am a student how can i pay such amount , and why i will pay for the manufacturing glitch of Apple, Please replace my ipad for a new one , otherwise i will go for samsung and will advice others for same.

iPad Air, iPadOS 17

Posted on Aug 30, 2023 6:08 AM

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Question marked as Top-ranking reply

Posted on Aug 30, 2023 6:41 AM

First, be aware that Apple generally does monitor or participate within the Apple Support Community. Contributors here are all end-users, just like you. As such, complaints made here are unlikely to be seen be Apple.


iPad models do not spontaneously "bend". Whilst mindful of your comments, damage of this nature is typically characteristic of physical/mechanical forces being applied...


In some situations, placing the iPad within some tightly fitting cases can require “some persuasion” - leading to unintended (and perhaps unnoticed) consequences - some models of iPad being more vulnerable than others to this type of damage. While defective/swelling batteries can cause screen deformation, bending of the chassis is not generally characteristic of a battery fault.


Damage due to bending is more often attributed to the iPad being transported/carried in an inappropriate container - such as a backpack - along with other items. Bags can be sat upon or squashed in crowded locations; unless an iPad is itself protected in a rigid case, damage can occur.


Damage from bending is unlikely to be accepted as a warranty issue. Apple’s flat-rate for repair is c.60% of the “as new” cost of the iPad. You can verify the repair cost for your country/region here:

iPad Repair & Service - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 30, 2023 6:41 AM in response to Saqibmanhas23

First, be aware that Apple generally does monitor or participate within the Apple Support Community. Contributors here are all end-users, just like you. As such, complaints made here are unlikely to be seen be Apple.


iPad models do not spontaneously "bend". Whilst mindful of your comments, damage of this nature is typically characteristic of physical/mechanical forces being applied...


In some situations, placing the iPad within some tightly fitting cases can require “some persuasion” - leading to unintended (and perhaps unnoticed) consequences - some models of iPad being more vulnerable than others to this type of damage. While defective/swelling batteries can cause screen deformation, bending of the chassis is not generally characteristic of a battery fault.


Damage due to bending is more often attributed to the iPad being transported/carried in an inappropriate container - such as a backpack - along with other items. Bags can be sat upon or squashed in crowded locations; unless an iPad is itself protected in a rigid case, damage can occur.


Damage from bending is unlikely to be accepted as a warranty issue. Apple’s flat-rate for repair is c.60% of the “as new” cost of the iPad. You can verify the repair cost for your country/region here:

iPad Repair & Service - Apple Support


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Ipad Air 4 get bend without any reason

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