My email signatures on my MacBook keep disappearing. I've followed the *latest* of the instructions that I can find to no avail (e.g. exit Mail, turn off iCloud Mail in settings, open Mail, type signatures, exit Mail, turn on iCloud Mail in settings, etc. etc.). I've tried it multiple times, tried leaving time between the steps, tried inputting signatures into iCloud online. Any other ideas?
MacBook Air 11″, macOS 10.15
Hi all, thanks for your suggestions. I ended up having to use Apple Support text and was then transferred to a phone call for someone to help brainstorm. That ended up working. I wish I could list out step by step what we did but I don't think I'd get it right.
What was similar to prior suggestions:
I did have to turn off Mail in iCloud (Settings > Apple ID > iCloud > iCloud Drive (listed under Apps Using iCloud) > Click on third box "Apps syncing to iCloud Drive" > Mail - toggle off
What was different from prior suggestions was that, once the above was done and the signature was created in "All Signatures", I had to click and drag the "Signature 1" (or whatever you may have chosen to call it) into iCloud (listed underneath All Signatures at the left). Exit Mail. Open Mail. Then I had to go into a mail message (which at that point didn't have the signature listed but did have a box listed next to the From: line that allows you to choose a Signature. Signature chosen.
At that point we may have exited and opened mail, then turned iCloud Mail back on. I can't quite recall. Good luck!!
You need to see this thread Signature edits in mac mail won't save - Apple Community
Hey there RebaLeeD,
Thanks for reaching out to Apple Support Communities. We'll be happy to help with your email signatures.
Are they not appearing on any of your sent messages? Let's create an enable a new one and test to see if it does the same: Create and use email signatures in Mail on Mac - Apple Support
Take care.
Hi RebaLeeD,
In that case, we'd recommend reaching out to Apple directly, as there's no reason it shouldn't be saving your preferences. You can do that here: Get Support
Cheers.
Hi danakayw! Thanks for helping!
I've already done all the steps in the link provided above. But when Mail is quit, or I restart my computer, the signature disappears. (Signature does not show up when I click "compose new message," and are absent in Mail Preferences.)
Email signatures keep disappearing MacBook Air M1, 2020
