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BOduke42 Author

Level 1

5 points

Age of user in Family Sharing

family sharing thinks my daughter is 4. It has said this since she had her first iphone at 10. She's almost 19 now. How do I update this?

iPhone 13

Posted on Aug 30, 2023 9:20 AM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,791 points

Posted on Aug 30, 2023 9:22 AM

According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support

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2 replies

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,791 points

Aug 30, 2023 9:22 AM in response to BOduke42

According to the support article: Update the birth date associated with your Apple ID - Apple Support

"If you need to change the birth date for someone below age 13 [age varies by country - see the article], contact Apple Support."

Click/tap on this link to contact support --> Contact - Official Apple Support

MrHoffman

Level 10

169,273 points

Aug 30, 2023 9:28 AM in response to BOduke42

If the Apple ID user is 19, have them check their own Apple ID:

… Update the birth date associated with your Apple ID - Apple Support

If the Apple ID is correct, I wouldn’t be too concerned about what Family Sharing shows.

One path for clearing various iCloud glitches: sign out of your Apple ID on your device, force restart, and sign back in.

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Age of user in Family Sharing