Using wallet

I can’t share tickets from wallet because there is no share option

iPhone 14, iOS 16

Posted on Aug 30, 2023 11:12 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2023 10:39 AM

Hello Pudgie5,


We have a great support article that might help with this. Please take a look at it here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support. Please make sure those are the steps you are following to share tickets:


"How to share a pass or ticket in Apple Wallet

You can share some passes and tickets in the Wallet app with other iPhone or Apple Watch users.

      1. On your iPhone, open the Wallet app.
      2. Tap the pass or ticket that you want to share.
      3. Tap the More button more icon with three dots, then tap Pass Details. If instead you see an Info button , you might not have the option to share from the Wallet app.
      4. Tap the Share icon share button with an arrow. "



Please also note this section:


If you don't see the share icon, the merchant or company that issued the pass or ticket hasn't enabled sharing in the Wallet app. Check their app or website to see if they provide options to share a pass or ticket.



We hope this helps. Let us know if we can assist with anything else at all. Take care.


1 reply
Question marked as Top-ranking reply

Aug 31, 2023 10:39 AM in response to Pudgie5

Hello Pudgie5,


We have a great support article that might help with this. Please take a look at it here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support. Please make sure those are the steps you are following to share tickets:


"How to share a pass or ticket in Apple Wallet

You can share some passes and tickets in the Wallet app with other iPhone or Apple Watch users.

      1. On your iPhone, open the Wallet app.
      2. Tap the pass or ticket that you want to share.
      3. Tap the More button more icon with three dots, then tap Pass Details. If instead you see an Info button , you might not have the option to share from the Wallet app.
      4. Tap the Share icon share button with an arrow. "



Please also note this section:


If you don't see the share icon, the merchant or company that issued the pass or ticket hasn't enabled sharing in the Wallet app. Check their app or website to see if they provide options to share a pass or ticket.



We hope this helps. Let us know if we can assist with anything else at all. Take care.


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