I don’t see the share icon when I open up my wallet. Where is it?

I’m trying to transfer our tickets and the share icon is not offered when I press on the three dots up at the top where is it?

iPhone 12 Pro Max, iOS 16

Posted on Oct 19, 2023 5:48 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2023 7:47 AM

Hi Bkhampton2,


To share tickets in Apple Wallet, we recommend that you try the steps here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to share a pass or ticket in Apple Wallet"


You can share some passes and tickets in the Wallet app with other iPhone or Apple Watch users.
1. On your iPhone, open the Wallet app.
2. Tap the pass or ticket that you want to share.
3. Tap the More button more icon with three dots, then tap Pass Details. If instead you see an Info button , you might not have the option to share from the Wallet app.
4. Tap the Share icon share button with an arrow
If you don't see the share icon, the merchant or company that issued the pass or ticket hasn't enabled sharing in the Wallet app. Check their app or website to see if they provide options to share a pass or ticket.



We recommend the steps above because they will show you how to share your tickets via Apple Wallet.


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 20, 2023 7:47 AM in response to Bkhampton2

Hi Bkhampton2,


To share tickets in Apple Wallet, we recommend that you try the steps here: Add, use, and share boarding passes, tickets, and other passes in Apple Wallet


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "How to share a pass or ticket in Apple Wallet"


You can share some passes and tickets in the Wallet app with other iPhone or Apple Watch users.
1. On your iPhone, open the Wallet app.
2. Tap the pass or ticket that you want to share.
3. Tap the More button more icon with three dots, then tap Pass Details. If instead you see an Info button , you might not have the option to share from the Wallet app.
4. Tap the Share icon share button with an arrow
If you don't see the share icon, the merchant or company that issued the pass or ticket hasn't enabled sharing in the Wallet app. Check their app or website to see if they provide options to share a pass or ticket.



We recommend the steps above because they will show you how to share your tickets via Apple Wallet.


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

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I don’t see the share icon when I open up my wallet. Where is it?

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