1st gen iPad won’t connect to new wifi network

My iPad will not connect to any wifi network. It was working perfectly on Xfinity wifi network and then I switched to t-mobile wifi network and it will not connect to any network including iPhone hot spot and work wifi network.

iPad (1st generation)

Posted on Aug 30, 2023 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2023 4:04 PM

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.


Some Mesh WiFi Routers are known to be troublesome in some circumstances.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


2 replies
Question marked as Top-ranking reply

Aug 30, 2023 4:04 PM in response to Dino2400

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.


Some Mesh WiFi Routers are known to be troublesome in some circumstances.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

1st gen iPad won’t connect to new wifi network

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.