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I can't pay with Apple ID balance. HELPP🚶🏻‍♂️

Okay just to be clear. I've got enough in the balance to cover the item i want to buy, as well as the tax for it. AND i've been able to buy with balance a few months ago. I don't understand what the problem is here now?

There's money in it. Why not let me pay?


And before you say "Contact Support" and all that.. I did, 2days in a row now. But they have not responded at all.

I've literally done everything but I still can't pay. :D


And the worst part is that the item that I want has a time limit. Meaning it will never come back.

I've also tried linking different payment methods, but nothing is working.

And I don't want my money to go to waste there when the item I want is right there.


Can someone for the love of god help!!!!

Posted on Aug 30, 2023 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2023 2:34 PM

If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.



AND i've been able to buy with balance a few months ago.

👍

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)



I've also tried linking different payment methods, but nothing is working.

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


6 replies
Question marked as Top-ranking reply

Aug 30, 2023 2:34 PM in response to Kikihdo

If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.



AND i've been able to buy with balance a few months ago.

👍

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)



I've also tried linking different payment methods, but nothing is working.

You can have a credit card / debit card on file and an Apple Account balance.

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


Aug 30, 2023 3:56 PM in response to Kikihdo

But in-app purchases are available no?

Yes, see what already posted, here again:

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.



I've added credit and debit cards but even then it's not working.

See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.



As for contacting support. I have. Multiple times. Again though. No replies whatsoever.

You can also call Apple in your region see -> Contact Apple for support and service




Aug 30, 2023 3:36 PM in response to Raicya

Crying on the inside rn...💀

It is on default payment. It's always been so.👌🏻

I understand there's things you can't buy with balance. But in-app purchases are available no?


I've added credit and debit cards but even then it's not working.

As for contacting support. I have. Multiple times. Again though. No replies whatsoever.

At this point I don't know what to do man.🗿




I can't pay with Apple ID balance. HELPP🚶🏻‍♂️

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