So I recently bought my AirPod max’s like 4-5 months ago and they worked perfectly. Now whenever I grab them or move my headphones the green sensor turns on like normal and then it turns right off, whenever I connect it to my phone and put it on my head the green sensor light turns off. I tried reeboting it and holding the 2 buttons and it flashed orange for like 2 seconds then turned off. Please help theese headphones were very expensive
Hello folarin35,
We have a great support article that might help with this. Please take a look at it here: How to reset your AirPods Max - Apple Support. If you have followed all of those steps and the behavior with your AirPods Max is still happening, further assistance may be needed. We want to make sure you reach the right team for help with your AirPods, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Air pod maxs
