Can't Make Calls On My MacBook Air

arlasasquatch0321 Said:

"My phone and Mac are on the same wifi and I have everything enabled -- the allow calls on other devices on my iPhone and calls from iPhone on my Mac. Every time I try to call from the computer it says to put my devices on the same wifi even though they are."

-------

Troubleshooting Calls on a Mac:

A. Create a New User:

What happens when you create a new user (for temporary use)? Are you able to access the this with that user? If so, then it is a mis-confirmation somewhere in your current user.

B. Boot in Safe Mode:

In Safe Mode, login items do not load upon boot, and damaged files (i.e. caches) are rid of and fixed, if existent.

As for when to hold shift:

1. Shut Down: the Mac
2. Wait: 30 Seconds:
3. Power Up: the Mac
4. Hold Down: shift key when you hear the boot chime.
5. Proceed with the login
6. Wait: 30 Seconds:
7. Shut Down: the Mac
8. Wait: 30 Seconds:
9. Power Up: the Mac
10. Login: as Normal

C. Perform New iCloud Sessions:

Sign out of iCloud on all of your devices, and then sign back in, one device at a time. Perhaps it all needs to resync?

arlasasquatch0321 Said:

"Can't Make Calls On My MacBook Air: My device has all of the continuity requirements but I can't make calls on my Mac."

-------

Troubleshooting Calls on a Mac:

• Make and Receive Phone Calls on Mac or iPad - Apple Support

• Make and Receive Phone Calls in FaceTime on Mac - Apple Support