The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Suddenly my MacBook Air will not allow me to make or receive calls. It says my iPhone is not configured properly. It was no problem yesterday, and I have made no changes.
[Re-Titled by Moderator]
Original Title: Can't make or receive calls
MacBook Air 13″, macOS 15.5
My Macs have sometimes lost that connection and needed to have it reestablished. In my case, it was the combination of "Calls on Other Devices" (CoOD) and "Wi-Fi Calling" (WFC) that was lost. (You may not be using Wi-Fi Calling.) Here are some steps you can take to correct the issue:
First, try shutting down both the phone and the Mac, then restarting both. Something that simple might work.
Second, try disabling CoOD/WFC, shutting down both devices, restarting both, then re-enabling CoOD (and WFC if you use it). That should usually work if the first thing didn't work.
Third, if you are using WFC, check your cellular carrier to be sure they know of no technical problem with their local network support of WFC or your account's support of WFC.
Fourth would be to involve Apple Support personnel to see if they have anything to add.
My Macs have sometimes lost that connection and needed to have it reestablished. In my case, it was the combination of "Calls on Other Devices" (CoOD) and "Wi-Fi Calling" (WFC) that was lost. (You may not be using Wi-Fi Calling.) Here are some steps you can take to correct the issue:
First, try shutting down both the phone and the Mac, then restarting both. Something that simple might work.
Second, try disabling CoOD/WFC, shutting down both devices, restarting both, then re-enabling CoOD (and WFC if you use it). That should usually work if the first thing didn't work.
Third, if you are using WFC, check your cellular carrier to be sure they know of no technical problem with their local network support of WFC or your account's support of WFC.
Fourth would be to involve Apple Support personnel to see if they have anything to add.
Your MacBook Air can only make calls using the Phone app in the iPhone.
MacBook Air suddenly can’t place or receive calls via iPhone
