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Verification Required Message. Trying to download discord for telehealth visit. I dont owe any money or have any current subscriptions.

Ive removed all my cards checked any current money owed put my cards back on file nothing i do will allow me to download anything at all

iPhone 11, iOS 15

Posted on Aug 30, 2023 11:06 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2023 12:28 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions


See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


2 replies
Question marked as Top-ranking reply

Aug 31, 2023 12:28 AM in response to UltraUltraofficial

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

Free apps has also In-app pruchase.

See -> Buy additional app features with in-app purchases and subscriptions

Buy additional app features with in-app purchases and subscriptions


See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3  ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


Verification Required Message. Trying to download discord for telehealth visit. I dont owe any money or have any current subscriptions.

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