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Apple Watch activation lock saying I put invalid information in.

So I’m trying to reconnect my Apple Watch to a new device, and it’s telling me there’s an activation lock. I put in my iCloud and password, and it’s telling me I put in invalid information. I rest my phone a watch thinking that’ll help an it hasn’t. I put the same information in to long back into the phone put when i get to the activation locks it still say invalid information.

Posted on Aug 31, 2023 1:12 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2023 2:09 PM

Did you buy a used watch? Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 31, 2023 2:09 PM in response to J-Simmons_

Did you buy a used watch? Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Apple Watch activation lock saying I put invalid information in.

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