Airpods completely not working

jamarion35 Sad:

"Airpods completely not working : After resetting my AirPods because they wouldn’t charge right , I now have the problem of them not flashing white when holding the back button for 15 seconds. Before I reset them I also had the issue of no other color showing up besides orange, even when I disconnected then reconnected them. I have no clue what is wrong with them at this point, any tips?"

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Troubleshooting AirPods Power:

A. A Few Links to Visit:

• If your AirPods Con’t Charge - Apple Support

• If your left or right AirPod isn't working - Apple Support

• How to Clean your AirPods and EarPods - Apple Support



• Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.