Found my stolen iPhone - now it is unavailable

Hi 7_feathers,

If your iPhone screen shows iPhone Unavailable message you can reset using the below guide,

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

After resetting your device you can restore it by following the below guide,

Restore your iPhone, iPad or iPod touch from a backup - Apple Support (IN)

Watch the below video for more clarification with simple steps from Apple,

Thank you for contacting Apple Support.

Hope this will resolve your issue.

Regards,

AK.

7_feathers Said:

"Found my stolen iPhone - now it is unavailable: [...]Reading other posts it seems like the person tried repeatedly to get in or tamper with it so due to its security features the only option now is to Erase iPhone. Can someone give me some guidance about what steps to take from here?[...]"

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Troubleshooting a Locked iPhone:

"Unavailable" means your iPhone is locked out. So, get this serviced.

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.