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User profile for user: abbiefrombtown
abbiefrombtown Author
User level: Level 1
9 points

iCloud Photos fail to archive existing files

I recently had to reload iCloud onto my PC (Windows 10). I now get the following message: iCloud Photos failed to archive existing files and cannot start. Please restart your computer." Restarting does nothing. Any suggestions? I have tried re-loading iCloud.

Windows, Windows 10

Posted on Aug 31, 2023 10:57 PM

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User profile for user: bruno75
bruno75
User level: Community Specialist

Sep 2, 2023 9:29 AM in response to abbiefrombtown

Hey there abbiefrombtown,


We'd like to help by learning more about what's happening, along with ruling out some basics:


  1. You mentioned reinstalling iCloud for Windows on your Windows PC, but what was the reason you did that in the first place?
  2. Are you performing a specific action within iCloud for Windows that causes the message to show, or does it show immediately as soon as you open iCloud for Windows?
  3. You mentioned a restart hasn't had any affect, but have you also checked for any Microsoft Windows updates available to install?


Cheers!

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iCloud Photos fail to archive existing files

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