Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
I can't connect my printer (Epson Stylus SX200) to my new MB Air (it was working fine with MB Pro). After a few communications with Epson, they confirmed that I should use the driver v.12.62 which is compatible with Ventura. I downloaded and installed the driver but when I click the Print option, nothing happens. Can anyone help? Many thanks.
MacBook Air
Does the printer appear when you go to System Settings and scroll down the left pane, clicking on Printers and Scanners? If not, does it appear when you click on Add Printer, Scanner or Fax in this window?
Here's an Apple Support article that may help: Add a printer to your printer list so you can use it on Mac - Apple Support
Hope this helps.
Does the printer appear when you go to System Settings and scroll down the left pane, clicking on Printers and Scanners? If not, does it appear when you click on Add Printer, Scanner or Fax in this window?
Here's an Apple Support article that may help: Add a printer to your printer list so you can use it on Mac - Apple Support
Hope this helps.
Are you connected to the printer via WiFi or with a USB connection?
I just checked the list of Apple AirPrint compatible printers Here, but did not see your printer in the list. Was your MB Pro running the Ventura MacOS when this printer was working with it?
Am I correct in assuming you've tested the printer (it may have a Test Print feature in it?) and it's working? Also, that it's connected to your WiFi network? And that you've cycled power on both it and your MacBook Air?
Have you considered connecting the printer to your WiFi network? I prefer this type of connection, as it allows me to print from any of my devices (iPad, iPhone, MacBook Air).
As far as scanning is concerned, there are a couple of options:
Yes it is, both at the top of that page by default, and under Printers below.
Thank you for the recommendation, I had a look at these pages but since it looks like my printer is already in the system, and the download is correct (at least I assume both of these last statements are correct), that's why I'm stuck.
It is connected via a USB connection. I am not using Airprint.
My MBP was running Catalina, which is why I wanted to upgrade to a MBAir.
I don't know how to print without using my laptop and Cmd+P.
The printer is not connected to wifi.
I've unplugged/replugged everything if that's what you meant.
My feeling is that I downloaded too many versions so it got confused with the various installations.
... I waited in order to send this as I was waiting to see if a techy friend could sort it (he deleted the installations and reinstalled the version suggested by Epson), which kind of works, in that it prints. But there is no mention of the scanner and we haven't managed to sort it out.
So I guess it is now a question for Epson, which I will contact.
Many thanks again.
Thank you for your reply.
I seem to remember that I checked that possibility when I got my MB Pro, and the printer couldn't do it. But I'll check again, thanks for the suggestion.
I didn't know about Image Capture so checked it out, it can't see any printer or scanner. The printer is connected to my MBA via a hub as it has a USB2 plug (same as quite a few other gizmos, since MBA only has two, USBC, ports).
I'll also check out your Hamrick suggestion, although I'm not keen on paying for it since my printer should also do scanning. It's just a matter of finding where it's hiding, since I installed the new driver!
Hi Marilou,
In searching exactly the same problem, I came across this thread and wondered if you had a solution? I have just bought a new MBAir and can connect my Epson Stylus SX200 via downloaded software and a direct USB connection (with an adaptor) but cannot see any facility to scan whatsoever, and that is what I mainly use the Epson for these days.
If you can let me know if you found a solution it would be appreciated. For now I'm reverting to my 2015 MBAir to scan which is absolutely fine. Like you, I don't really want to pay a subscription for something which should work!
Thank you.
You may also consider getting a USB C<-->USB A adapter and try connecting the printer that way. Hubs have been known to cause issues in certain situations.
Thank you, that's the situation now.
All the best.
Connect MacBook Air and Epson printer
