I've accidentally hit Archive on an important email, but there is no Archive folder for me to retrieve it. I've read to go to settings, mail, tap account, then advanced, but when I do that Advanced is not an option. It is very frustrating to have the option to Archive if there is not actually an accessible Archive folder. Why would that even be an option. I really need this email for work.
iPhone 6, iOS 11
Hello mauicovenant,
If this occurred with an iCloud email address, you may be able to access the Archive folder using the iCloud website on a computer. This resource has more details, for reference: Archive email in Mail on iCloud.com - Apple Support
If this occurred with an email account from another provider, are you also unable to locate that email if you log into any web based email portals your provider may offer?
Additionally, do you have your email account set up on any other devices? If so, are you also not seeing the Archive folder on your other devices?
Let us know, and we'll keep moving forward based on your results.
Hello mauicovenant,
If this occurred with an iCloud email address, you may be able to access the Archive folder using the iCloud website on a computer. This resource has more details, for reference: Archive email in Mail on iCloud.com - Apple Support
If this occurred with an email account from another provider, are you also unable to locate that email if you log into any web based email portals your provider may offer?
Additionally, do you have your email account set up on any other devices? If so, are you also not seeing the Archive folder on your other devices?
Let us know, and we'll keep moving forward based on your results.
Can't access archived emails on iPhone
