i can’t use my gift card on my airpods purchase

brena115 Said:

"i can’t use my gift card on my AirPods purchase: so i got a $150 gif card from you guys but i by mistake redeem the gift card on my app store but i don’t play in games like that, and i want to use to buy a airpods but i can’t use it and idk what to do"

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Correcting Giftcard Errors:



Contacting Apple Support:

For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

As you get to the payment section of checkout, this should appear allowing you to use that redeemed gift card.