How do I change the phone number that is showing up when I want to change my password for my Apple ID?

I forgot the password for my Apple ID but the phone number that pops up is an old number how do I change that number to reset my password?

iPhone 7, iOS 14

Posted on Sep 1, 2023 8:38 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2023 10:23 AM

Hello Cayce1960,


If you have access to a trusted device, you may be able to get a verification code via Settings. This resource has more details on that process: Get a verification code and sign in with two-factor authentication - Apple Support


Should you be unable to access a trusted device, and no longer have access to your trusted phone number, you'll need to start the account recovery process in order to reset your password: How to use account recovery when you can’t reset your Apple ID password - Apple Support That is an automated process, and can take several days or longer to complete.


Hopefully those resources put you on the path to regaining access to your Apple ID.


Take care.

1 reply
Question marked as Top-ranking reply

Sep 2, 2023 10:23 AM in response to Cayce1960

Hello Cayce1960,


If you have access to a trusted device, you may be able to get a verification code via Settings. This resource has more details on that process: Get a verification code and sign in with two-factor authentication - Apple Support


Should you be unable to access a trusted device, and no longer have access to your trusted phone number, you'll need to start the account recovery process in order to reset your password: How to use account recovery when you can’t reset your Apple ID password - Apple Support That is an automated process, and can take several days or longer to complete.


Hopefully those resources put you on the path to regaining access to your Apple ID.


Take care.

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How do I change the phone number that is showing up when I want to change my password for my Apple ID?

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